NSW Health WSLHD Volunteer Manual

6. Volunteer Position Descriptions

7. Requirements for volunteering

Volunteers at WSLHD Hospitals provide an array of services to assist staff, patients and visitors. For a list of roles at each Hospital contact your Volunteer Manager. All Volunteer roles have the same basic requirements indicated in the overarching Volunteer Position Description. In addition each role has its own requirements which are indicated in individual Volunteer Task Descriptions.

All WSLHD Volunteers must • Be at least 18 years of age • Hold the right to volunteer in Australia • Have completed the Contingent Workers Toolkit provided by your Volunteer Manager prior to commencement. This includes all checks and requirements for each Volunteer role.

8. Volunteer Benefits

9. Employee Assistance Program (EAP)

WSLHD Volunteers are valued members of the team and receive benefits for your service. All Volunteers are provided with free parking on rostered days, formal and informal recognition and access to an Employee Assistance program. Your Volunteer Manager will advise additional benefits and details particular to your hospital.

All Volunteers are entitled to access a free and confidential counselling service. The aim of having an effective EAP is to provide preventive and proactive interventions for the early detection, identification and/or resolution of both work and personal problems that may adversely affect performance and wellbeing. These issues may include, but are not limited to, personal and workplace relationships, health, trauma, substance abuse, gambling and other addictions, financial problems, depression and anxiety disorders, mental health issues, communication problems, legal issues and coping with change. The EAP is currently provided by AccessEAP, which is an external organisation contactable 24 hours, 7 days per week for urgent matters. Counselling in a variety of locations and via telephone can be arranged by calling 1800 81 87 28. For more information go to

https://www1.health.nsw.gov.au/pds/ ActivePDSDocuments/PD2016_045.pdf

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Western Sydney Local Health District (WSLHD) Volunteer Manual