NSW Health WSLHD Safety & Quality Account 2020-21

Our Hospitals

Behaviour Management Plan (BUMP) Project, Blacktown Hospital The Behaviour Management Plan (BUMP) is a project aiming to enhance safety and reduce the incidents of aggression in aged care wards at Blacktown Hospital while reducing costs related to behaviour management strategies. The team made up of occupational therapists, diversional therapists and allied health assistants monitored all patients with a code black across a seven-day period. During this period a profile informed by the patient and family was completed and daily living programs were created for each patient. Working closely with medical, nursing, and corporate services the team adapted hospital routines, provided carer education and support and worked to safely discharge patients. This project resulted in a decrease in code blacks and a positive experience for patients, family and staff.

Osteoarthritis patients Michael Sultana and Stanley Allen during a physiotherapy session at Westmead Hospital, which they were referred to following a clinic at Auburn Hospital.

WESTMEAD The Osteoarthritis Chronic Care Program (OACCP) for people living with Osteoarthritis in WSLHD-Preventing Fractures at Westmead Hospital: Putting Patients First Osteoarthritis can significantly impact quality of life and a person’s ability to live independently. The WSLHD Osteoarthritis Chronic Care Program aims to address health inequalities for individuals with osteoarthritis with a multidisciplinary program including exercise, weight loss, education and support for people with hip and knee osteoarthritis using a high-quality, evidence-based approach. The program has had a number of successful outcomes for participants, which have a meaningful impact on quality of life. This includes: 26% of recruited patients on waiting lists for hip or knee replacement elected to cancel their surgeries following successful participation in the program. Average reduction of almost 2 points in BMI (from 33.6 to 31.85) at 3 months with persistent weight loss at 6 months. Clinically significant improvements were found in functional outcome measures, including the “Timed Up And Go” and “Sit To Stands in 30 seconds” tests in the first 3 and 6 months. These outcomes correlate with improved mobility, leg strength and balance. Participants report the program has given them greater knowledge of and confidence in their long-term management of their osteoarthritis, and improvements in quality of life, participation in social activities, and ability to perform tasks. Patient Reported Experience Measures have also been positive, with consistent 85-100% satisfaction in all domains.

Blacktown falls clinic.

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