NSW Health WSLHD Safety & Quality Account 2020-21

Governance for Safety & Quality in WSLHD

Clinical Governance is the systematic framework that WSLHD works within to ensure our care is of high-quality and is safe.

Western Sydney Local Health District

Clinical Governance Framework 2023-2025

Our safety and quality priorities: 1. Strengthening Governance & Accountability 2. Enhance System Improvement Capability 3. Using Data to Drive Quality Improvement 4. Partnerships, Inclusion, and enhancement of Patient & Carer Experience 5. Strengthening a Strong Safety Culture

The WSLHD Clinical Governance Framework 2023-2025 is the District’s principal document which provides guidance on: • Processes, structures, and systems that are in place to monitor and enhance the delivery of healthcare services across WSLHD. • Relationships we establish with staff, external organisations, patients, consumers, carers, and families to create a safe environment and involve individuals in their own care and the design and delivery of our services. • The safety and quality responsibilities of all staff in the organisation to maintain high standards of clinical practice, patient safety, and effective management of clinical risks in their day-to- day work.

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Our services are accredited to the National Safety and Quality Health Service Standards. In financial year 2022-2023 Auburn Hospital, Blacktown Hospital, Drug Health Services and Mental Health Services were all assessed by the Australian Council on Healthcare Standards and achieved accreditation. Achieving accreditation requires a rigorous evaluation process where our practices are thoroughly examined against the NSQHS standards which include areas such as clinical governance, infection control, communication, and patient-centred care. Successfully meeting these standards demonstrates our organisation’s adherence to best practices and dedication to continuous improvement and patient satisfaction.

Dr Richard Alcock AO, Board Chair (2017–2023) and Ms Loretta Di Mento, Board Chair (August 2023–Present)

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Safety & Quality Account 2022-2023 Western Sydney Local Health District

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