Womens Health Business Case Report

• Information, Intake & Assessment • Trauma-Informed Counselling • Emergency Assistance, Integrated Care & Referral • Community Engagement, Health Education & Promotion • Complementary Therapies • Therapeutic Groups • Health Education & Skills Development Groups • Support Groups • Physical Activity &Wellness Groups

Core Health Services

Core Holistic Health Support Services

• Clinical Consultations • Health Screening & Reproductive Health • Allied Health Services

Core Clinical Services

Centre Management | Administration & Data | Finance

Fig 4 – Women’s Health Program: Core Service Model Components

10. Each of these are reflected in the Women’s Health Program service model and the approach to service delivery adopted by Women’s Health Centres. Services are trauma informed - focused on safety, trust, collaboration and empowerment - and person centred – flexible and strengths based, treating each client as an individual, rather than focusing solely on their health ‘conditions’. Women’s Health Centres are well known, trusted and integrated within their local communities and have an in- depth understanding of local needs. While each Women’s Health Centre varies in terms of focus and size, all deliver components of the core Women’s Health Program service model in response to the health needs of women in their local area and priorities identified in partnership with LHDs. In a survey of 90 professionals from Government and non- government organisations who refer to Women’s Health Centres, conducted during development of the business case, 65% indicated the ‘integrated, trauma-informed approach to servicing’ provided by the Women’s Health Centre as a reason for making the referral. Fig 5 shows the range of services sought by professionals referring women to Women’s Health Centres.

A literature review on Women’s Health completed by Urbis in 2017 28 identified nine key service elements and enablers that have been found to positively affect women’s health outcomes: 1. Delivering quality care that is holistic in scope and recognises women’s overall physical, mental and emotional well-being 2. Empowering women and promoting their participation as ‘partners’ in their health care 3. Providing access to female physicians 4. Facilitating inclusive care, including culturally appropriate care 5. Creating safe, private and women-friendly spaces for women to access essential health services 6. Providing opportunities for single site service provision 7. Promoting continuity of care 8. Providing access to affordable health services 9. Adopting a life course approach to women’s health issues

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Women’s Health NSW – October 2022