Womens Health Business Case Report

3.2.2 Women’s Health Program Scope of Services Services to be delivered with this proposed investment in the Women’s Health Program will continue to vary by Centre and location, reflecting community needs and the current priorities identified by each Local Health District in existing funding agreements. Full details of the required investment, range of services and proposed activity levels to be delivered by each Women’s Health Centre under this proposal are provided at Appendix B. The following table provides a detailed description of each component of the full, integrated Women’s Health Program Service Model:

WOMEN’S HEALTH PROGRAM SERVICE MODEL SERVICE TYPE DESCRIPTION CORE SERVICES Information, Intake & Assessment Includes:

• Initial contact with, and triage of, all women who call or attend the Women’s Health Centre. • Detailed Intake Assessment to identify presenting health issues, background and current circumstances, safety and needs, and determine the most appropriate interventions A broad range of evidence-based counselling modes to address women’s mental and emotional health including: - Acceptance and Commitment Therapy, - Dialectical Behavioural Therapy - Narrative Therapy - Behavioural Therapy - Cognitive Behavioural Therapy - Systemic Therapy - Solution – focused Therapy - Psychotherapy - Trauma Specialisation The most commonly addressed issues relate to violence and abuse, emotional trauma, grief and/or loss, relationships, self-esteem, and suicide. Includes: • Emergency assistance that meets the urgent needs of women whose safety or health is at risk • Advocacy and coordination of other supports and services to address the social determinants of ill health for women with complex or higher intensity needs. • ‘Active holding’ of clients who are waiting to access services or supports • Supported referrals to external health and social care services within the community including: - alcohol and other drug services - child and family services - domestic violence/sexual assault services - medical and counselling services - accommodation services - legal/financial - other community health and support services Provision of health information that aims to address women’s health literacy regarding the determinants of their health as well as their more immediate health issues. Services include: • Information sessions - designed to raise awareness of particular illness-inducing conditions faced by women (e.g. violence and various forms of abuse), were directed towards women in the general population attending schools, shopping centres, service clubs or community events • Health Education - activities that target individual women or groups, and aim to provide health literacy and personal skills about particular health issues to enable women to make decisions that support their health and well-being (e.g. nutrition, sleep management, sexual health) • Outreach - to specific groups of women who might not attend a women’s health centre (e.g. Aboriginal, non-English speaking, or older women, or women with particular health issues) to enhance their knowledge and/or skills about health issues • Health Promotion - activities focused beyond the level of individual women and groups of women, in order to address social structures and social determinants that impact on women’s health

Trauma-Informed Counselling

Emergency Assistance, Integrated Care & Referral

Community Engagement, Health Education & Promotion

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Women’s Health NSW – October 2022