Womens Health Business Case Report
D. OPERATING EXPENSES Variable operating expenses have been calculated on a unit cost basis using approximate market rates and linked to one of the following metrics (as appropriate): • number of FTE staff required for service delivery
to provide multi-disciplinary expertise, a part-time loading equivalent to 50% of FTE has been applied to operating expenses which typically vary based on headcount. Fixed operating expenses including Insurance, Compliance and Accreditation have been estimated and applied based on an analysis of average rates across the Women’s Health sector. Table 3 shows metrics used to calculate per annum operating expenses in the model.
• number of sessions provided • number of service delivery sites
In addition, reflecting the prevalence of part-time employment arrangements which enable the sector
Expense Type
Unit Cost
Metric
Occupancy Costs Rent m2 Estimates: Office & Consult: 15m2 per FTE; Common Area & Facilities: 40m2 per Site; Group & Training Room: 40m2 per Site
$350 $300
per m2 (Sydney Metro & Surrounds) per m2 (Regional Areas)
Utilities – Electricity, Gas, Water, Rates
20%
Of Rent Of Rent Of Rent Of Rent
Repairs & Maintenance Cleaning & Garbage
5%
10%
Security
2%
Communications & IT Computers
$1,200
Per FTE * PT Loading Per FTE * PT Loading
IT Support, Software & Cyber Security
$800 $320
Mobile Telephone Internet &Website Office Telephone
Per FTE Per site Per site
$2,400 $6,000
Staff Costs Professional Supervision
$2,400
Per Direct Delivery FTE * PT Loading
HR & Recruitment
$500
Per FTE
Program Delivery Costs Client Amenities, Consumables & Venue Hire
$10
Per Group Session
Complementary Therapies – Massage Supplies & Laundry
$7 $3 $5
Per Session Per Session
Complementary Therapies – Other Medical Equipment & Consumables
Per Clinical Consultation Per Clinical Consultation
Clinical Support Levy
$15
Brokerage to Support Women in Crisis with Emergency Needs
2.5%
Of Operating Expense (exc Sundries)
Insurance & Compliance Public & Product Liability Professional Indemnity
$3,000 $4,000 $1,500 $2,000 $4,000 $5,500 $5,000 $1,000 $2,500 $200
Fixed Fixed
Building Contents
Per Site
Volunteer Accident Insurance Cyber Security Insurance
Fixed Fixed Fixed Fixed Fixed Fixed Fixed
Medical Indemnity (for Clinical Services only)
Accreditation
Audit Legal
Governance & Risk Management
Other Sundry Office & Operating Costs
10%
Of Operating Expenses
Table 3: Women’s Health Program – Standardised Unit Cost Metrics
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Women’s Health NSW – October 2022
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