NSW Health WSLHD Volunteer Manual

16. Training & Development

1. Online • Go to http://hetionline.cit.health.nsw.gov.au then follow the prompts to enter Staff Link number and Password. • After completion, each module is automatically registered as “completed” or 2. Via a workbook • Provided by Volunteer Manager • Read and answer module questions • Manager assesses answers • Manager and Volunteer complete Record of Completion form • Manager sends form to WSLHD EduTech for processing Mandatory & additional training requirements will be reviewed annually and updated for volunteers in line with training requirements, change in policy, license requirements, technology etc.

WSLHD uses My Health Learning (MHL) for staff and volunteers. MHL is a web-based Learning Management System (LMS) available through the WSLHD intranet that delivers and tracks learning for NSW Health workers and volunteers. All Volunteers should complete mandatory training within 1 month of commencing duties and then if required, annually or 5 yearly. Volunteers can complete the training modules either online or via a workbook

MANDATORY TRAINING TOPICS LIST AND FREQUENCY All volunteers need to complete these according to the timeframes in the table below either by completing the modules in this workbook or online in ‘My Health Learning (MHL)’.

Timeframe for completion Frequency Available in MHL

Training topic to be completed

1. Code of Conduct

< 2 weeks < 1 month < 1 month < 1 month < 1 month < 1 month

Once-off Once-off Once-off Once-off Once-off

Yes Yes Yes Yes Yes

2. CYBER SAFE – Information Privacy – Classifying Data 3. CYBER SAFE – Information Privacy - Protecting Data

4. CYBER SAFE – mobile Security

5. CYBER SAFE - Social Engineering Awareness 6. Fire safety: must complete both components. 1. Fire Theory Online 2. Fire Equipment Practical Training

Annually Yes (theory)

Practical – F2F. Dates are available via MHL. Content not covered in this workbook.

7. Hand Hygiene

< 1 month < 1 month

5 Yearly 5 Yearly

Yes Yes

8. Infection Prevention and Control Principles for non- clinical staff 9. Personal Protective Equipment for Combined Transmission – Based Precautions

< 1 week

Once-off

Yes

10. Privacy - It’s Yours to Keep 11. Security Awareness - All Staff

< 3 months < 1 month < 3 months

Once-off Once-off Once-off Once-off

Yes Yes Yes Yes

12. Waste Management

13. Work Health and Safety and Hazardous Manual Tasks < 1 month

F2F = Face-to-Face Classroom Training. < = Must be completed within weeks\months of commencement.

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Western Sydney Local Health District (WSLHD) Volunteer Manual