NSW Health WSLHD Volunteer Manual

17. Probation

18. Shifts & Rosters

All Volunteers regardless of role, are subject to a probationary period. Suitability to continue as a volunteer will be assessed by the Volunteer Manager at the conclusion of the probationary period.

Volunteer shifts are minimum 3 or 4 hours and can be a full day depending on the role. Your Volunteer Manager will advise details according to your role. Volunteers are expected to attend regularly at least one day per week or fortnight with a maximum of 2 full days per week. Volunteering on weekends and public holidays may be required and depends on the role and hospital. Roster availability is up to each Volunteer to determine. Volunteers are entitled to take time away from duties for holidays, health issues, for personal reasons and so on. Advise your Volunteer Manager, and Supervisor if applicable, with plenty of notice before your roster for that time period is created.

19. Reporting Hours

20. Communication

All Volunteers, regardless of role, are required to sign in at the beginning of each shift and sign out at the end of each shift, training session and event. This is essential for the collection of volunteer statistics including hours given, as well as Work Health & Safety and legal reasons. The location of sign-in register and method of sign in will be indicated by your Volunteer Manager.

It is important to know your Volunteer Manager is available to assist you and is your first point of contact for issues, concerns and suggestions. Communication with Volunteers is via a variety of means and can include newsletters, emails, by phone and in person at information sessions, training & social occasions. Your Volunteer Manager will provide their contact details. Volunteer Manager for each hospital will advise whether communication via email is essential for Volunteers.

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Western Sydney Local Health District (WSLHD) Volunteer Manual