NSW Health WSLHD Safety & Quality Account 2020-21

WSLHD Patient Experience Coordinators Top the State in GoShare Bundle Distribution in March 2023 GoShare is a cloud-based platform from which bundles of health information (video or text) can be sent directly to patient’s mobile or tablet devices. Bundles of information can be sent in various languages to patients attending WSLHD Emergency Departments (EDs) including videos explaining what to expect in the ED.

NSW ED Go Share Bundle Activity March 2023

6,000

5,000

4,000

3,000

2,000

Number of Bundles

1,000

0

LHD 1 LHD 16 835 771 3,180 1,000 869 392 1,090 0 3,740 0 1,310 1,110 400 362 959 5,530 3,380 472 274 1,560 547 366 206 395 0 1,580 0 587 469 198 208 471 2,400 1,360 LHD 2 LHD 3 LHD 4 LHD 5 LHD 6 LHD 7 LHD 8 LHD 9 LHD 10 LHD 11 LHD 12 LHD 13 LHD 14 LHD 15 WS LHD

Info bundles sent

Info bundles opened

Human Experience Week: All of Us–The Power of Community 1-7 May 2023 WSLHD was honoured to launch Human Experience Week for NSW Health on 1 May 2023.

The launch celebrations were held in-person and shared virtually. Patients, carers, consumers, and staff were able to watch the event, as it was live streamed and made available on WSLHD Facebook page after the event.

A kindness chatterbox activity at Integrated & Community Health.

Market stalls at Blacktown, Mount Druitt, and Drug Health.

WSLHD host a Family and

A visit by Therapy dogs to Blacktown and Westmead, and Guide dogs to Auburn.

A Multicultural Feature Map activity where individuals were invited to place a flag of their cultural heritage on a feature map.

Community Event for Aboriginal and Torres Strait Islander people, creating a continued dialogue with the community, and Close the Gap.

Safety & Quality Account 2022-2023 Western Sydney Local Health District

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