NSW Health WSLHD Safety & Quality Account 2020-21

“The whole experience with the midwives and doctors was exceptional. I am amazed by the work they do, the amount of genuine and willing support I received before, during labour and after birth care and midwife home visits was more than I expected.” –Patient Feedback about Blacktown Hospital

Blacktown & Mount Druitt Hospitals

OUR CARE AT A GLANCE–BLACKTOWN HOSPITAL

How our consumers rated our services Average Experience Scores for 2022-2023

58,628 Emergency Department Presentations 3,831 Babies Born 35,291 Hospital Admissions

SCORE: 89 Overall Patient Experience Score.

SCORE: 92 I was treated with kindness and respect.

SCORE: 90 I am likely to recommend this service to my family and friends.

SCORE: 83 I was involved in decisions about my care.

Data Source: Australian Institute of Health and Welfare MyHospitals: Blacktown Hospital. https://www.aihw.gov.au/reports-data/myhospitals

Safety & Quality Account 2022-2023 Western Sydney Local Health District

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