NSW Health WSLHD Safety & Quality Account 2020-21

Integrated & Community Health (ICH) OUR CARE AT A GLANCE

How our consumers rated our services Average Experience Scores for 2022-2023 98% Average Patient Experience

3,617 Referrals Received by RACF

129,990 Child and Family Health Nursing & Allied Health Occasions of Service 172,979 Chronic & Complex Nursing & Allied Health Occasions of Service

OVER 2,000

Attendances at the Aboriginal Health Hub

2,391 New Admissions to Hospital in The Home

142,761 Health Care Interpreter Sessions

Score across 13 Integrated & Community Health Services

Wellbeing Health In-Reach Nurse (WHIN) Program

Out of the 512 young people who were assisted by a WHIN: 87% with a physical health condition continuously attended school. 85% with an identified trauma continuously attended school.

83% who identified as Aboriginal or Torres Strait Islander continuously attended school.

Standing behind L to R–Yash Amarasekara, Janet Annor, Brenda Mwanza Sitting in front L to R–Jenille Mina, Sharon Albrecht, Wai (Zoe) Cheng

These high percentages indicates that despite health concerns, barriers and social determinants of health, a large proportion of young people engaging with the WHIN service remained engaged with and participated in school.

The WHIN program is a collaboration between NSW Health and the NSW Department of Education, aiming to support the health and wellbeing of young people and their families to reduce health barriers with engagement in education through the placement of a WHIN within the school. The aim of this project is to reduce health barriers and improve school attendance over a 12-month period. Between January and December 2022, 6 WHINs were employed across 25 schools in WSLHD providing 512 young people and their families assistance with healthcare coordination, service navigation, and to reduce psychosocial barriers of health that may impact on a young person’s ability to reach their full potential at school.

Safety & Quality Account 2022-2023 Western Sydney Local Health District

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